Ellipsys.ISIS is a feature rich suite of applications for automating work requests in any company.
Work Request Management
Utilizing the request system a user is able to:
- Create, allocate and manage work requests.
- Attach Documents.
- Receive notifications via customizable internal alerts and email messages.
- Auto link time worked against requests through to user time sheets and customer billing.
- Manage at a glance work allocated against multiple, users, sites and company’s.
- Full change control management.
- Perform a full history search through extensive audit trails and an internal knowledge base.
- Store notes and share additional information between users.
- Manage customer’s feedback and draw extensive stats to uncover problem areas.
Ellipsys.ISIS has a fully functional project management system that integrates fully into the request and time sheets systems allowing users to:
- Import projects from MS Project or create projects from scratch.
- Manage task and allocate linked work requests to users directly from the project.
- Create and Schedule auto reports allowing enhanced communication between all project participants.
- Manage and obtain views and reports for a single project or across all projects.
- Manage resource across all projects.
- Generate reports and extract data into delimited text files for easy manipulation in other programs.
Ellipsys.ISIS provides Web based information management, providing total control over project management, work request and allocation, user time management, customer billing and information storage.
Time management is integrated into all aspects of the Ellipsys.ISIS system allowing for:
- Auto updating of time sheets from projects and work requests as well as manual time sheet entries.
- Leave management.
- Expense Claims.
- Customer billing and invoicing as well as user rates management.
Ellipsys.ISIS has a host of user tools allowing for:
- The sending of individual internal messages and group messages.
- Document storage with version control, history and user alerting functions.
- Real time discussion forums.
- User and client contact information searching.
Ellipsys.ISIS reporting is via the web interface requiring no additional software , although third party reporting tools can be utilised. An extensive set of standard reports covering:
- Request management
- Project management
- Time management
- Customer billing
are provided and additional reports customized to the users specifications will be created as required.